Jun 07, 2018Full time
Teamwork. Integrity. Dedication. Together, we make a difference. If you are a career-minded, service-driven professional looking to join a fast paced organization then you have come to the right place. AAA is a member service organization affiliated with the national AAA network. With offices across the U.S., we’re united by common mission and common values of excellent member service. With more than 13,000 employees in 21 states, we provide legendary service to 15 million loyal members. With a constantly growing membership, we are always welcoming dedicated professionals looking to challenge themselves and build a career within our dynamic organization. You will find that being part of a very successful team is extremely rewarding. The Automobile Club of Southern California is seeking a career-minded individual for our IS CONSULTANT SENIOR (Telecommunications) candidate opportunity in Costa Mesa, CA. We are seeking an experienced Avaya Systems Engineer that will be responsible for assisting in the design, implementation, and support of Telecommunications technical solutions. The Engineer will work closely with IT Management to identify, recommend, develop, implement, and support cost-effective technology solutions. Qualifications Certifications in Avaya Unified Communications and Call Center technologies is preferred along with a minimum of 7 – 10 years hands on experience with Avaya call center and Avaya Aura technologies in large call center environments. Avaya System Manager and Session Manger design, implementation, and support are required. Also required is a working knowledge and experience in SIP communication. A working knowledge of Ethernet networking (TCP/IP, DNS, switching) and a minimum of 3-years’ experience with Networking technologies. Cisco CCNA is a plus. Candidate must have an ability to communicate effectively with all levels of management to include business and technical communities. Candidate must be a process-oriented team player with excellent communication skills. A thorough knowledge of integration best practices is critical to successful performance in this role and must be a highly motivated self-started and self-directed individual. Benefits: * Health Coverage for Medical, Dental, Vision * Paid time off including Vacation, Illness and Holidays * Life Insurance * Disability Coverage * Pension * 401k Savings Plan * Employee Discounts * Career opportunities across multiple business lines and states ‘Creating members for life by exceeding our members’ expectations through valuable products and legendary service.’ AAA is an Equal Opportunity Employer.